FREQUENTLY ASKED QUESTIONS
What is the price of a tour?
Our tour prices vary depending on the length of a tour and also how many people are within your private group. Please contact us with an idea of what you are interested in and we will happily provide you with an idea of the price.
What does a tour price include?
A personal itinerary, tailored especially for you, your very own personal qualified Guide, pick up and drop off from your chosen location within the tour route, exclusive use of our luxury tour vehicle, public liability insurance, access to our 'Sky Explorer' viewing goggles (weather-permitting), waterproof trousers, ponchos and rubber boots (if required) - and a personal service from start to finish.
What does a tour price not include?
Our tour prices do not cover any third party charges including those for accommodation, food and drink (except water), entry to visitor attractions or any other additional travel arrangements. We can and do however assist with the planning of some of the above - see below for further information.
WIll I need to pay a deposit?
Yes, to confirm a reservation, we request a deposit of £100 per touring day at the time of booking. The balance is then due 28 days prior to the start date of your tour.
How do you accept payment?
We take all credit and debit cards except American Express or will accept a BACS transfer.
How many people are on a tour?
For a multi-day tour, we take a maximum of 4 people and for a single day tour we are happy to take 5 people. We prefer not to mix groups to ensure that the guest experience is not comprised by differing needs.
How long is a touring day?
Our standard day is from 9.00 until approximately 17.30 but will be agreed according to the itinerary which has been discussed.
Do you take dogs?
We are sorry but we are unable to accommodate or transport pets on any of our tours. Guide or Assistance dogs are, of course, most welcome though we request that you inform us of this at the time of booking.
Do you take children?
We regret that we do not carry young people under the age of 15 on our tours.
What is the best time of year to come?
This all depends on what you want to see and achieve on your tour. In general terms, the late spring, summer and early Autumn months from April to October provide milder weather and longer days. You will find that it doesn't get fully dark at all in the middle of June! We will provide tours in the winter months but your touring hours will be reduced due to shorter days and you will probably need a few extra layers of clothing. Also, bear in mind that some 'visitor attractions' may only be open over the summer months.
What will the weather be like?
This is like looking into a crystal ball! However the milder months are likely to be from May to September. We have previously experienced snow in late April and glorious warm sunshine at the end of September. Whatever time of year you come, we would always recommend you bring layers of clothing for all possibilities!
What clothing should I wear?
We always recommend layers of clothing to be ready for the varying weathers you may experience in one day, a windproof, waterproof coat and suitable waterproof walking shoes or boots. We can provide rubber boots, waterproof trousers and ponchos, if required and you advise your sizes to us in advance of your tour.
Do you provide accommodation?
Unfortunately, we are unable to provide the inclusion of accommodation, food and additional travel arrangements as part of an inclusive travel solution at this time due to the complexities of the Package Travel & Linked Travel Arrangements Regulations 2018. However we do have a comprehensive list of suggested accommodation providers covering all budgets and we share this with you once a tour has been booked and a provisional itinerary discussed. This has worked well with our guests to date.
If you have any further questions, please do get in touch and we will be happy to help.