PRIVACY POLICY

PERSONAL INFORMATION IS PRIVATE!

The Mey House Partnership (trading as North Coast Explorer) is committed to preserving the privacy of all guests and visitors to our website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

Information that we collect from you:

When you contact us, visit our website, make a reservation or booking with North Coast Explorer you may be asked to provide certain information about yourself including your name, contact details or credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post via the website and e-mails or letters you send to us.

Use of your Information:

Your information will enable us to provide the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your reservation or requests.

Disclosure of your Information:

The information you provide to us may be shared with third parties. Those parties process credit/debit card payments and provide support services on our behalf.

Unless required to do so by law, we will not otherwise share or distribute any of the information you provide to us without your consent.

Security and Data Retention:

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

USE OF COOKIES ON THE NORTH COAST EXPLORER WEBSITE:

We do use cookies on our website to enhance the user experience. A cookie is a text file which contains information relating to your web journey and behaviour. It is stored in your web browser to enable us to personalise your experience next time you visit our website.

Managing your cookies

You may choose to set your web browser to refuse cookies. Use the Help menu bar on your browser to get information on how to block, prevent or alert you to cookies. This will also give you information on how to disable cookies altogether. For further information, take a look at the 'All About Cookies' website.

LISTED BELOW IS AN OUTLINE OF THE COOKIES USED ON OUR WEBSITE.

Essential cookies to provide security and system effectiveness:

A number of essential cookies are required, as part of the service from our web provider Wix, to ensure our website is secure and safe to use, and to monitor the performance, operation and effectiveness of our site.

Analytical tracking cookies to allow us to improve your experience:

Our tracking cookies collect information anonymously about how you browse and use our website, what pages you visit, how you entered the site and where you left it. This data is anonymous and not specific to you, yet helps us to make improvements to the North Coast Explorer web experience by identifying pages where more visitors may be exiting the website or where visitors may be struggling to find necessary information.